Platform Overview
Choosing the right Chinese agent platform is crucial for a smooth shopping experience. This article compares ACBUYCNFANS, SuperBuy, and LoongBuy
Price Comparison Table (USD)
| Service | ACBUY | CNFANS | SuperBuy | LoongBuy |
|---|---|---|---|---|
| Basic Service Fee | 5% | 8% | 10% | 7% |
| Domestic Shipping | Free (over $30) | $1.50+ | $2.00+ | Free threshold: $50 |
| International Base Rate | $5/kg | $6.5/kg | $4.8/kg* | $6/kg** |
*SuperBuy charges volume weight | **LoongBuy has fuel surcharges
Shipping Routes & Delivery Times
USA (West Coast)
- ACBUY
- CNFANS
- SuperBuy
- LoongBuy
- CNFANS
Europe (Germany)
- ACBUY
- SuperBuy
- LoongBuy
- SuperBuy
Note: COVID-19 may cause delays. All platforms offer parcel tracking.
Unique Service Features
ACBUY
- Price-match guarantee for Taobao sellers
- AI-assisted QC photo reports (free 6 hi-res images)
- Automated customs declaration
SuperBuy
- Warehouse livestream inspection (+$3)
- Parcel repacking service
CNFANS
- Direct WeChat客服 support
- Expert sourcer for niche products
User Feedback Summary
ACBUY: 4.8/5 (Trustpilot) - Praised for responsive dispute resolution
SuperBuy: 4.3/5 - Mixed reviews on QC inconsistency
LoongBuy: 3.9/5 - Complaints about hidden fees
Key Decision Factors:
- Budget shoppers: Consider ACBUY or SuperBuy's economy plans
- Time-sensitive deliveries: ACBUY's DDP routes
- Premium service seekers: CNFANS' dedicated agent model